Internet Installation in Wiyumirire: Step-by-Step Guide for 2026

Wiyumirire is Target Wi-Fi's main hub — our network tower is right at Wiyumirire Trading Centre. That means installation here is fast, but the process is the same for every customer. Here's exactly what happens.

Step 1: Initial contact (5 minutes)

The fastest way to start is WhatsApp on 0114 715 158. Send a message like this:

Hi Target Wi-Fi, I'd like to get internet installed at my home in Wiyumirire near [landmark]. Which plan would you recommend for 4 people?

Our team replies during business hours (Mon-Fri 8am-8pm, Sat-Sun 9am-5pm) usually within 15 minutes. They'll confirm coverage and ask about your specific needs.

Step 2: Coverage confirmation (immediate)

If you're in Wiyumirire Trading Centre or the surrounding area, coverage is confirmed instantly. For homes further out, we may ask for a Google Maps pin to verify line-of-sight from our tower.

If you're not in coverage yet, we'll add you to our waitlist and notify you when we expand. We're growing across Laikipia every month.

Step 3: Plan selection (10 minutes)

Choose a plan that fits your usage. For most Wiyumirire homes:

• Home Basic — Ksh 1,000/month: 5 Mbps, up to 3 devices. Good for couples or small families.
• Home Standard — Ksh 1,200/month: 7 Mbps, up to 5 devices. Most popular for families.
• Home Plus — Ksh 1,500/month: 10 Mbps, up to 8 devices. HD streaming, work from home.
• Home Pro — Ksh 2,000/month: 15 Mbps, unlimited devices. Heavy streaming, gaming.

Not sure which to pick? Start with Home Standard. You can upgrade or downgrade any month with no penalty.

Step 4: Installation booking (1 day max)

Once you confirm a plan, we book installation. In Wiyumirire, this is usually same-day if you sign up before 10am, or next-day if you sign up later.

You'll get a confirmation message with:

• Date and time window (typically 2-hour window)
• Technician name and phone number
• What you'll need to prepare (just a clear spot for the router)
• Payment details (Ksh 4,000 install + first month FREE)

Step 5: Installation day (2-3 hours on-site)

Our technician arrives during your time window. Here's what happens:

Site survey (15 minutes)

The technician walks around your property to find the best mounting point for the receiver — usually on the roof facing our Wiyumirire tower. This optimizes signal strength.

Equipment installation (1-2 hours)

• Outdoor receiver (CPE) mounted with secure brackets
• Cable run from receiver to indoor router location
• Fiber router installed and configured
• WiFi network name (SSID) and password set up

Testing (30 minutes)

The technician runs speed tests to confirm you're getting your plan's advertised speeds. They'll test from multiple rooms in your home to check WiFi coverage. If there are dead zones, they may suggest router relocation.

Step 6: Payment and activation

Once everything works, you pay the installation fee:

• Ksh 4,000 — Standard installation including fiber router
• Ksh 2,800 — If you bring your own router (we'll configure it)
• 🎁 First month FREE on every new connection

Payment is via M-Pesa to our paybill. You get an M-Pesa confirmation and an activation message. Your internet is live the moment you walk in the door.

What if something goes wrong after installation?

Our team is based in Wiyumirire. Most issues are resolved via WhatsApp in under 30 minutes. If a technician visit is needed, we're typically there within 4 hours during business hours, or first thing the next morning.

Cancellation and refunds

If you cancel within the first 7 days and the service hasn't worked as advertised, we refund the installation fee in full. No long-term contracts — pay monthly and cancel anytime with 30 days notice.

Common questions about Wiyumirire installation

Can you install on a rented house?

Yes — most landlords in Wiyumirire are happy to allow installation. The receiver is mounted with non-invasive brackets and can be removed cleanly if you move. We recommend confirming with your landlord first.

What if I'm not home for installation?

An adult representative needs to be present to authorize mounting and set the WiFi password. We can also schedule for evenings or weekends if needed.

Do you install during the rainy season?

Yes, except during active heavy rain (we wait for it to pass). Mounting is done with weatherproof equipment and is safe during light rain.