Frequently Asked Questions

Q.What is the best WiFi in Laikipia?

A.Target Wi-Fi provides the fastest, most reliable, and most affordable internet in Wiyumirire, Makutano, and surrounding Laikipia County areas. We offer plans from Ksh 1,000/month with unlimited data.

Q.Which areas in Laikipia do you cover?

A.We currently cover Wiyumirire, Makutano Town, Makutano Centre, Shamata, and surrounding areas in Laikipia County. We are actively expanding. WhatsApp us to confirm your exact location.

Q.How do I get connected in Wiyumirire or Makutano?

A.Simply WhatsApp us on 0114 715 158 or call the same number. Tell us your location and preferred plan. Our local technician will visit you within 24 hours.

Q.How long does installation take?

A.Most installations in Wiyumirire and Makutano are completed within 24 hours of signing up. Our local team is based right here in Laikipia.

Q.How much does internet cost in Laikipia?

A.Our home internet packages start from Ksh 1,000/month for 5 Mbps, up to Ksh 2,000/month for 15 Mbps. Business packages start from Ksh 3,000/month. All plans include unlimited data.

Q.How much is WiFi installation in Wiyumirire?

A.Installation is Ksh 4,000 and includes a fiber router. If you already have your own router, installation is only Ksh 2,800. Your very first month of internet is completely FREE.

Q.Do you offer unlimited internet?

A.Yes. All our home and business packages come with unlimited data. No data caps, no throttling, no surprises on your bill.

Q.Is there a contract or lock-in period?

A.No long-term contracts required. You pay month-to-month and can cancel with 30 days notice anytime.

Q.How does the hotspot at Makutano work?

A.We have a public hotspot at Makutano Town available at just Ksh 10 per session. Perfect for quick browsing. Daily and weekly passes are also available.

Q.What speeds can I expect in Wiyumirire?

A.Our home plans offer 5, 7, 10, and 15 Mbps download speeds. These are dedicated speeds, not shared. You will get what you pay for, consistently.

Q.Will the internet work during load shedding?

A.Our network equipment has battery backup at key points. We recommend getting a UPS for your home router to maintain connectivity during power outages.

Q.How many devices can I connect?

A.Depending on your plan: Home Basic supports 3 devices, Home Standard 5 devices, Home Plus 8 devices, and Home Pro supports unlimited devices.

Q.What if my internet is slow or goes down?

A.WhatsApp or call us on 0114 715 158. Our local Laikipia support team responds within 30 minutes and can send a technician to your location the same day in most cases.

Q.How does the referral program work?

A.When you sign up, you get a unique referral code. Share it with friends in Wiyumirire, Makutano or anywhere in Laikipia. When they connect, you earn Ksh 500 cashback or account credit.

Q.How do I pay my monthly bill?

A.We accept M-Pesa payments. You will receive an M-Pesa STK push or payment details on your billing date. You can also pay through the customer portal at targetsourceenterprises.wispman.africa.

Q.How do I access my account online?

A.Visit our customer portal at targetsourceenterprises.wispman.africa. You can view invoices, pay bills, check usage, and submit support tickets.